Frequently Asked Questions

Ordering

For help selecting the correct product size please see our window measuring guide.

For guidance on selecting the best ready-made curtain size please see our curtain size guide

How to measure and fit curtains poles and tracks... Guide to Curtain Poles and Tracks

Please contact us if you need help placing an order. Our customer services team is available 9am to 5pm Monday to Friday.

Curtains terms explained

What is meant by "curtain drop"?
This is the length or height of the curtain. This is normally the height from the curtain pole to either to just above or just below the window sill, or to the floor.

What is "fullness" and "gather" in a curtain?
The gather and fullness refers to the width of material in each curtain. You may notice that most window curtains do not lie flat. Traditionally curtains are hung so that they fall into soft folds. The folds also known as "gather" or "fullness" are created by increasing your width 2x to 3x your flat window reveal size. There are many advantages of gathering your curtains, the most common is for greater privacy and insulation as well as for aesthetic reasons. However, it is becoming more popular to hang curtains as flat panels with latest sleek boutique fashion trends. This will impact the width of curtain you select.

Delivery

We offer a range of delivery options including FREE UK delivery for all orders over £35.
For prices and expected lead times please see delivery information

Returns

Our full returns policy contains details of how product may be returned.

Make Your Own

We have put together a collection of guides to help you make your own window treatments.

Contact Us

If you have any questions please contact us

Legal Stuff

We have published privacy policy and terms & conditions which explain how we manage and protect your data and our promises to you when placing an order.